Legal
Cookie Policy
Last updated: April 1, 2025
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the service. Zylentix uses cookies and similar technologies (local storage, session storage) to provide a secure and personalized experience.
2. Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Authentication, session management, security (CSRF protection). Required for the platform to function. | Session / 30 days |
| Functional | Remember your preferences such as language, timezone, and UI settings (e.g., table column widths, saved filters). | 1 year |
| Analytics | Understand usage patterns, page views, and feature adoption to improve Zylentix. Data is aggregated and anonymized. | 1 year |
| Marketing | Measure the effectiveness of our marketing campaigns and attribute sign-ups to the correct channels. | 90 days |
3. Essential Cookies
These cookies are strictly necessary for Zylentix to operate. They handle authentication tokens, session identifiers, and cross-site request forgery (CSRF) protection. Without these cookies, you cannot sign in or use the platform. Essential cookies cannot be disabled.
4. Analytics Cookies
We use analytics tools to understand how users interact with Zylentix — which features are used most, where users encounter friction, and how we can improve the experience. Analytics data is aggregated and does not identify individual users.
5. Third-Party Cookies
Some cookies are placed by third-party services we use for analytics, payment processing, and customer support. These services have their own privacy and cookie policies. Key third-party providers include:
- Payment processors (for secure billing)
- Analytics platforms (for usage insights)
- Customer support tools (for chat and ticket tracking)
6. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all or specific cookies
- Set preferences for certain websites
- Get notified when a cookie is set
Please note that blocking essential cookies will prevent you from using Zylentix. Blocking analytics cookies will limit our ability to improve the platform based on usage data.
7. Do Not Track
Zylentix currently does not respond to Do Not Track (DNT) browser signals, as there is no universal standard for how DNT should be interpreted. We may revisit this position as industry standards evolve.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will post the updated policy on this page with a revised “Last updated” date.
9. Contact
For questions about our use of cookies, contact us at hello@zylentix.com.
Zylentix, Inc. · zylentix.com